Patient Audio and Video Recording of Clinical Consultations Policy

Can I Record My Consultation?

At Kearsley Medical Centre, we understand that you may find it helpful to record your appointment so you can listen again later, remember advice, or share information with a family member or carer.

You can ask your clinician to record your consultation using your own device. We will normally support reasonable requests, provided the recording does not affect the privacy of others or interfere with your care.

A few important things to remember

  • Please make your recording openly and let your clinician know.

  • Record only your own consultation.

  • Do not record other patients, private staff conversations or confidential information about other people.

  • Video recording may require additional arrangements to protect everyone's privacy.

  • Recording must not interfere with your treatment or the safe delivery of care.

  • Recordings are intended for your personal use. If you wish to livestream, publish or share a recording publicly, please discuss this with us first.

In some circumstances, we may need to restrict or decline a recording to protect privacy, safety or the delivery of care. If this happens, we will explain why and, where possible, discuss an alternative.

Do you need a recording to support your needs?

If you have a disability, memory or communication difficulty, or another reason why recording would help you understand your care, please let us know. We will consider your needs and discuss suitable support.

Our aim is to help you understand and take part in decisions about your care, while respecting the privacy, dignity and safety of everyone.

Page last reviewed: 20 October 2026
Page created: 14 October 2026